Handshake experienced a minor incident on March 16, 2023 affecting Handshake for EDU Partners - US and Handshake for Employers - US, lasting 9h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for EDU Partners - USHandshake for Employers - US
Update timeline
- identified Mar 16, 2023, 01:36 PM UTC
Users may experience delays in bulk downloading csv files. We're working to restore the processing time.
- monitoring Mar 16, 2023, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2023, 10:46 PM UTC
This incident has been resolved.