Handshake experienced a major incident on August 22, 2024 affecting Handshake for Students - US and Handshake for Students - EU, lasting 18h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for Students - USHandshake for Students - EU
Update timeline
- investigating Aug 22, 2024, 04:03 PM UTC
We are currently investigating this issue.
- investigating Aug 22, 2024, 04:46 PM UTC
Investigation continues into this issue.
- investigating Aug 22, 2024, 05:19 PM UTC
Investigation continues.
- identified Aug 22, 2024, 05:43 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 22, 2024, 06:43 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 22, 2024, 07:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 22, 2024, 08:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 22, 2024, 10:38 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 22, 2024, 11:09 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 23, 2024, 10:45 AM UTC
This incident has been resolved.