Handshake experienced a critical incident on August 28, 2024 affecting Handshake for Students - US and Handshake for Students - EU and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Handshake for Students - USHandshake for Students - EUHandshake for EDU Partners - USHandshake for EDU Partners - EUHandshake for Employers - USHandshake for Employers - EU
Update timeline
- identified Aug 28, 2024, 04:15 PM UTC
We are experiencing a service outage affecting the Handshake application. Our team is currently working to restore service. We apologize for any inconvenience.
- identified Aug 28, 2024, 04:16 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 28, 2024, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2024, 05:01 PM UTC
This incident has been resolved.