Handshake incident

FDS Unavailable to Students

Major Resolved View vendor source →

Handshake experienced a major incident on November 4, 2024 affecting Handshake for Students - US and Handshake for Students - EU, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 04:35 PM UTC
Resolved
Nov 04, 2024, 05:22 PM UTC
Duration
47m
Detected by Pingoru
Nov 04, 2024, 04:35 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EU

Update timeline

  1. identified Nov 04, 2024, 04:35 PM UTC

    We are experiencing a service outage affecting students’ ability to access first destination services. Our team is currently working to restore service. We apologize for any inconvenience.

  2. resolved Nov 04, 2024, 05:22 PM UTC

    This incident has been resolved.