Handshake incident

Issue loading employer brand pages

Major Resolved View vendor source →

Handshake experienced a major incident on January 10, 2025 affecting Handshake for Students - US and Handshake for Students - EU, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 04:53 PM UTC
Resolved
Jan 10, 2025, 06:08 PM UTC
Duration
1h 14m
Detected by Pingoru
Jan 10, 2025, 04:53 PM UTC

Affected components

Handshake for Students - USHandshake for Students - EU

Update timeline

  1. investigating Jan 10, 2025, 04:53 PM UTC

    We are currently investigating this issue.

  2. identified Jan 10, 2025, 04:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 10, 2025, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 10, 2025, 06:08 PM UTC

    This incident has been resolved.