Halp incident

Upstream Cloud Povider down

Critical Resolved View vendor source →

Halp experienced a critical incident on March 16, 2020 affecting Halp Web, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 07:50 PM UTC
Resolved
Mar 17, 2020, 08:18 PM UTC
Duration
1d
Detected by Pingoru
Mar 16, 2020, 07:50 PM UTC

Affected components

Halp Web

Update timeline

  1. investigating Mar 16, 2020, 07:50 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 16, 2020, 07:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 16, 2020, 07:59 PM UTC

    Our cloud provider, Heroku, is back up, but is not stable. We are monitoring the situation.

  4. resolved Mar 17, 2020, 08:18 PM UTC

    This incident has been resolved.