Halp incident

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Major Resolved View vendor source →

Halp experienced a major incident on September 2, 2021 affecting Halp Web, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2021, 03:24 PM UTC
Resolved
Sep 02, 2021, 06:30 PM UTC
Duration
3h 6m
Detected by Pingoru
Sep 02, 2021, 03:24 PM UTC

Affected components

Halp Web

Update timeline

  1. identified Sep 02, 2021, 03:24 PM UTC

    We have identified the issue and are deploying a fix

  2. identified Sep 02, 2021, 03:24 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 02, 2021, 03:24 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 02, 2021, 03:45 PM UTC

    A fix has been deployed and we are seeing the issues resolve.

  5. monitoring Sep 02, 2021, 06:29 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 02, 2021, 06:30 PM UTC

    We have resolved the incident. If you are still unable to view tickets, please make sure you refresh your browser window to get the most up to date client.