Halp incident

Ticket Creation is degraded

Critical Resolved View vendor source →

Halp experienced a critical incident on December 9, 2019 affecting Halp Web, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2019, 11:04 PM UTC
Resolved
Dec 09, 2019, 11:38 PM UTC
Duration
33m
Detected by Pingoru
Dec 09, 2019, 11:04 PM UTC

Affected components

Halp Web

Update timeline

  1. identified Dec 09, 2019, 11:04 PM UTC

    One of our upstream providers is having an outage. We are aware of the situation and are working with our providers to release a fix.

  2. resolved Dec 09, 2019, 11:38 PM UTC

    Our upstream provider is recovering and ticket creation should be working now.