Halp experienced a critical incident on April 1, 2021 affecting Microsoft, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 01, 2021, 09:43 PM UTC
Microsoft is currently experiencing a DNS issue that is causing an outage for Microsoft Teams as well as other services. Until resolved users will not be able to use the Microsoft Teams Halp product. You may follow their status page here: https://status.office365.com/
- monitoring Apr 01, 2021, 11:38 PM UTC
Microsoft DNS issues seem to have been resolved, we're monitoring the issue.
- monitoring Apr 01, 2021, 11:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 02, 2021, 12:32 AM UTC
Microsoft has confirmed their fix to their DNS service has been resolved, and all downstream services are operational. Halp for Microsoft Teams continues to work, and we expect no further complications at this time.