Halp experienced a major incident on November 22, 2022 affecting Halp Web and Slack Apps/Integrations, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Halp WebSlack Apps/Integrations
Update timeline
- investigating Nov 22, 2022, 08:01 PM UTC
Comment syncing and ticket creation might fail or be slower than expected. We are investigating the issue
- monitoring Nov 22, 2022, 08:10 PM UTC
The issue has been identified and seems to be alleviating. We are monitoring the situation closely. Ticket creation and comment syncing may still be slower than usual
- resolved Nov 22, 2022, 10:00 PM UTC
This incident has been resolved.