Hailey HR experienced a minor incident on September 25, 2026 affecting Hailey's API, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Hailey's API
Update timeline
- identified Sep 25, 2026, 06:43 AM UTC
Some customers may experience issues with our open API where it is loading slow or timing out. We are actively monitoring this and are working to resolve this as soon as possible.
- identified Sep 25, 2026, 01:06 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 25, 2026, 01:31 PM UTC
This incident has been resolved.