Haiilo had 9 outages in the last 2 years — averaging 0.4 incidents per month.
There were 9 Haiilo outages since July 25, 2025. Each is summarised below — incident details, duration, and resolution information.
The platform response time is stable again. As soon as the monitoring looks good, we will resolve the issue and inform you about the next steps.
The incident has been resolved. The platform is fully functional again.
We are currently experiencing an randomly failing requests. Our team is working with highest priority to investigate this issue. We will keep you updated on the progress of our investigation and provide an estimated time for when our services will be fully restored. Thank you for your patience and understanding.
We found the issue and are back to normal.
We had a small follow-up issue with the login. Some users experienced failures during login. We identified this issues and fixed it immediately. The incident has been resolved and the platform is fully functional again now.
Service has been restored following a brief period of unavailability. We have confirmed that the root cause was a permissions conflict, which has now been permanently rectified.
The issue has been resolved. The platform is fully functional again. The platform was unavailable to most users for 13 minutes (10:45 CET – 10:58 CET). We apologise for the inconvenience and thank you for your patience.
The incident has been resolved. The platform is fully functional again.
The issue was fixed permanently on Friday at 15:07 and all functionalities are back to normal.
On Sunday, 19th of October the platform was not accesible between 7:42AM and 9:52AM for all users. The incident has been successfully resolved. The platform is fully functional again.
The issue affecting the studio has successfully been resolved, and the studio is now fully operational again. During the incident, some users may have experienced access problems to the studio. If you have any further questions, please contact our support team. Thank you for your patience.