HackerOne Outage History

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HackerOne had 17 outages in the last 2 years totaling 421h 25m of downtime — averaging 0.7 incidents per month.

There were 17 HackerOne outages since July 17, 2025 totaling 421h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.hackeronestatus.com

Minor July 13, 2026

H1 Platform degraded performance

Detected by Pingoru
Jul 13, 2026, 07:04 PM UTC
Resolved
Jul 14, 2026, 04:07 AM UTC
Duration
9h 2m
Timeline · 4 updates
  1. investigating Jul 13, 2026, 07:04 PM UTC

    We are experiencing degraded performance on the H1 Platform. We are actively investiaging and will have an update shortly.

  2. monitoring Jul 13, 2026, 07:38 PM UTC

    H1 Platform performance has returned to normal. We are continuing to monitor the situation.

  3. monitoring Jul 13, 2026, 11:34 PM UTC

    We have idenfied the problem and are monitoring the situation while we work on resolution.

  4. resolved Jul 14, 2026, 04:07 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor June 30, 2026

Degraded H1 platform performance

Detected by Pingoru
Jun 30, 2026, 04:36 PM UTC
Resolved
Jul 01, 2026, 01:20 AM UTC
Duration
8h 43m
Affected: HackerOne ApplicationHackerOne API
Timeline · 5 updates
  1. investigating Jun 30, 2026, 04:36 PM UTC

    Users may experience degraded performance across the H1 platform. We are actively investigating the root cause.

  2. investigating Jun 30, 2026, 06:09 PM UTC

    We are seeing significant improvement in platform performance. We continue to work toward full resolution.

  3. monitoring Jun 30, 2026, 07:41 PM UTC

    H1 platform performance has returned to normal. We will continue to monitor the situation closely.

  4. monitoring Jun 30, 2026, 11:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 01, 2026, 01:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Data in dashboards and graphs not being updated

Detected by Pingoru
Jun 05, 2026, 08:21 PM UTC
Resolved
Jun 10, 2026, 01:21 PM UTC
Duration
4d 17h
Timeline · 3 updates
  1. investigating Jun 05, 2026, 08:21 PM UTC

    A data synchronization issue starting around 0600 UTC June 5th is preventing new data from being available to users.

  2. identified Jun 09, 2026, 01:00 PM UTC

    A data synchronization issue is affecting graph and dashboard data and there may be gaps between tarting June 6, 2026 and the present. The data is being backfilled and will be fully available soon.

  3. resolved Jun 10, 2026, 01:21 PM UTC

    Historical data synchronization has completed and all dashboards and graphs reflect current data.

Read the full incident report →

Major June 3, 2026

Errors when escalating reports through Integrations

Detected by Pingoru
Jun 03, 2026, 03:35 PM UTC
Resolved
Jun 03, 2026, 07:19 PM UTC
Duration
3h 43m
Timeline · 3 updates
  1. investigating Jun 03, 2026, 03:35 PM UTC

    Attempts to escalate reports through HackerOne Integrations are currently failing with 500 errors.

  2. monitoring Jun 03, 2026, 04:31 PM UTC

    Escalations using HackerOne Integrations appear to be functioning normally now. The team is continuing to monitor the situation.

  3. resolved Jun 03, 2026, 07:19 PM UTC

    HackerOne Integrations have been operating without issue for several hours, so this incident is marked Resolved.

Read the full incident report →

Minor May 22, 2026

Degraded performance of H1 platform

Detected by Pingoru
May 22, 2026, 01:41 AM UTC
Resolved
May 22, 2026, 04:51 AM UTC
Duration
3h 10m
Timeline · 3 updates
  1. investigating May 22, 2026, 01:41 AM UTC

    Users may experience degraded performance and slow response times on the HackerOne platform. Our team is actively investigating.

  2. monitoring May 22, 2026, 02:38 AM UTC

    We identified the issue, the HackerOne paltform is back to normal performance.

  3. resolved May 22, 2026, 04:51 AM UTC

    HackerOne platform performance remains stable, and this incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Platform experiencing slowness

Detected by Pingoru
Apr 22, 2026, 12:30 PM UTC
Resolved
Apr 22, 2026, 03:00 PM UTC
Duration
2h 29m
Affected: HackerOne Application
Timeline · 5 updates
  1. investigating Apr 22, 2026, 12:30 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 01:10 PM UTC

    We have identified the issue and are currently working on a solution.

  3. monitoring Apr 22, 2026, 01:19 PM UTC

    The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform.

  4. monitoring Apr 22, 2026, 01:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 22, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2026

Degraded search functionality

Detected by Pingoru
Mar 25, 2026, 01:08 PM UTC
Resolved
Mar 25, 2026, 02:22 PM UTC
Duration
1h 13m
Affected: HackerOne Application
Timeline · 3 updates
  1. investigating Mar 25, 2026, 01:08 PM UTC

    We are currently investigating the issue with search capability on hackerone.com

  2. monitoring Mar 25, 2026, 01:47 PM UTC

    The search functionality is healthy again and we are monitoring the systems.

  3. resolved Mar 25, 2026, 02:22 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor January 2, 2026

Users are unable to perform platform login

Detected by Pingoru
Jan 02, 2026, 09:37 AM UTC
Resolved
Jan 02, 2026, 10:29 AM UTC
Duration
52m
Affected: HackerOne Application
Timeline · 2 updates
  1. identified Jan 02, 2026, 09:37 AM UTC

    We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.

  2. resolved Jan 02, 2026, 10:29 AM UTC

    We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time.

Read the full incident report →

Notice December 5, 2025

Cloudflare outage causing errors on www.hackerone.com

Detected by Pingoru
Dec 05, 2025, 09:23 AM UTC
Resolved
Dec 05, 2025, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:23 AM UTC

    We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.

Read the full incident report →

Minor October 10, 2025

Hai tool use disruption

Detected by Pingoru
Oct 10, 2025, 10:29 AM UTC
Resolved
Oct 09, 2025, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 10, 2025, 10:29 AM UTC

    We've experienced some issues with Hai tool invocations. The issue has been mitigated.

Read the full incident report →

Minor September 19, 2025

Analytics data freshness delay

Detected by Pingoru
Sep 19, 2025, 03:00 AM UTC
Resolved
Sep 26, 2025, 12:30 PM UTC
Duration
7d 9h
Affected: HackerOne Integrations
Timeline · 4 updates
  1. investigating Sep 24, 2025, 03:31 PM UTC

    We are currently experiencing issues with HackerOne analytics data.

  2. monitoring Sep 24, 2025, 03:33 PM UTC

    Backfill is in progress and freshness will improve as it completes; we’ll update once fully current.

  3. monitoring Sep 25, 2025, 09:29 AM UTC

    All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today.

  4. resolved Sep 26, 2025, 12:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 18, 2025

Degraded Platform

Detected by Pingoru
Sep 18, 2025, 12:28 PM UTC
Resolved
Sep 22, 2025, 03:22 PM UTC
Duration
4d 2h
Timeline · 4 updates
  1. investigating Sep 18, 2025, 02:15 PM UTC

    Degraded performance - Platform

  2. investigating Sep 18, 2025, 02:56 PM UTC

    Platform stable; investigation ongoing

  3. monitoring Sep 20, 2025, 02:24 AM UTC

    We're continuing to monitor our platform.

  4. resolved Sep 22, 2025, 07:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025

API Down

Detected by Pingoru
Sep 17, 2025, 10:05 AM UTC
Resolved
Sep 17, 2025, 11:25 AM UTC
Duration
1h 20m
Timeline · 2 updates
  1. investigating Sep 17, 2025, 11:09 AM UTC

    API not working post release

  2. resolved Sep 17, 2025, 11:30 AM UTC

    Rolled back last release

Read the full incident report →

Critical September 5, 2025

Increased error rate on HackerOne application

Detected by Pingoru
Sep 05, 2025, 05:06 PM UTC
Resolved
Sep 05, 2025, 05:32 PM UTC
Duration
25m
Timeline · 3 updates
  1. investigating Sep 05, 2025, 05:06 PM UTC

    We are aware of this issue and investigating.

  2. monitoring Sep 05, 2025, 05:23 PM UTC

    We're seeing the system recover and we are monitoring.

  3. resolved Sep 05, 2025, 05:32 PM UTC

    A mitigation has been put in place and we are continuing to monitor.

Read the full incident report →

Major August 28, 2025

Impaired functionality in background job processing

Detected by Pingoru
Aug 28, 2025, 04:47 PM UTC
Resolved
Aug 28, 2025, 05:21 PM UTC
Duration
34m
Timeline · 3 updates
  1. investigating Aug 28, 2025, 04:47 PM UTC

    We are currently investigating a problem involved in our background job processing.

  2. monitoring Aug 28, 2025, 05:04 PM UTC

    We've identified the cause and applied a fix and we are monitoring.

  3. resolved Aug 28, 2025, 05:21 PM UTC

    Job processing has normalized. We are resolving and we will continue to monitor today.

Read the full incident report →

Minor July 29, 2025

2FA Enforcement Temporarily Paused

Detected by Pingoru
Jul 29, 2025, 03:44 PM UTC
Resolved
Jul 29, 2025, 04:09 PM UTC
Duration
25m
Affected: HackerOne Application
Timeline · 2 updates
  1. identified Jul 29, 2025, 03:44 PM UTC

    We’re currently investigating an issue with 2FA enforcement and have temporarily paused the rollout. Users with SSO enabled can try clearing their browser cookies and refreshing the page to resolve related login issues. We apologize for the inconvenience and will provide an update once the rollout resumes.

  2. resolved Jul 29, 2025, 04:09 PM UTC

    The issue has been resolved and enforcement is now active. We are monitoring closely to ensure stability. Please clear your browser cookies and refresh if you experience any issues. Thank you for your patience.

Read the full incident report →