HackerOne Outage History

HackerOne is up right now

HackerOne had 26 outages in the last 2 years totaling 571h 58m of downtime — averaging 1.1 incidents per month.

There were 26 HackerOne outages since May 31, 2024 totaling 571h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.hackeronestatus.com

Minor April 22, 2026

Platform experiencing slowness

Detected by Pingoru
Apr 22, 2026, 12:30 PM UTC
Resolved
Apr 22, 2026, 03:00 PM UTC
Duration
2h 29m
Affected: HackerOne Application
Timeline · 5 updates
  1. investigating Apr 22, 2026, 12:30 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 01:10 PM UTC

    We have identified the issue and are currently working on a solution.

  3. monitoring Apr 22, 2026, 01:19 PM UTC

    The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform.

  4. monitoring Apr 22, 2026, 01:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 22, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2026

Degraded search functionality

Detected by Pingoru
Mar 25, 2026, 01:08 PM UTC
Resolved
Mar 25, 2026, 02:22 PM UTC
Duration
1h 13m
Affected: HackerOne Application
Timeline · 3 updates
  1. investigating Mar 25, 2026, 01:08 PM UTC

    We are currently investigating the issue with search capability on hackerone.com

  2. monitoring Mar 25, 2026, 01:47 PM UTC

    The search functionality is healthy again and we are monitoring the systems.

  3. resolved Mar 25, 2026, 02:22 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor January 2, 2026

Users are unable to perform platform login

Detected by Pingoru
Jan 02, 2026, 09:37 AM UTC
Resolved
Jan 02, 2026, 10:29 AM UTC
Duration
52m
Affected: HackerOne Application
Timeline · 2 updates
  1. identified Jan 02, 2026, 09:37 AM UTC

    We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.

  2. resolved Jan 02, 2026, 10:29 AM UTC

    We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time.

Read the full incident report →

Notice December 5, 2025

Cloudflare outage causing errors on www.hackerone.com

Detected by Pingoru
Dec 05, 2025, 09:23 AM UTC
Resolved
Dec 05, 2025, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:23 AM UTC

    We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.

Read the full incident report →

Minor October 10, 2025

Hai tool use disruption

Detected by Pingoru
Oct 10, 2025, 10:29 AM UTC
Resolved
Oct 09, 2025, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 10, 2025, 10:29 AM UTC

    We've experienced some issues with Hai tool invocations. The issue has been mitigated.

Read the full incident report →

Minor September 19, 2025

Analytics data freshness delay

Detected by Pingoru
Sep 19, 2025, 03:00 AM UTC
Resolved
Sep 26, 2025, 12:30 PM UTC
Duration
7d 9h
Affected: HackerOne Integrations
Timeline · 4 updates
  1. investigating Sep 24, 2025, 03:31 PM UTC

    We are currently experiencing issues with HackerOne analytics data.

  2. monitoring Sep 24, 2025, 03:33 PM UTC

    Backfill is in progress and freshness will improve as it completes; we’ll update once fully current.

  3. monitoring Sep 25, 2025, 09:29 AM UTC

    All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today.

  4. resolved Sep 26, 2025, 12:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 18, 2025

Degraded Platform

Detected by Pingoru
Sep 18, 2025, 12:28 PM UTC
Resolved
Sep 22, 2025, 03:22 PM UTC
Duration
4d 2h
Timeline · 4 updates
  1. investigating Sep 18, 2025, 02:15 PM UTC

    Degraded performance - Platform

  2. investigating Sep 18, 2025, 02:56 PM UTC

    Platform stable; investigation ongoing

  3. monitoring Sep 20, 2025, 02:24 AM UTC

    We're continuing to monitor our platform.

  4. resolved Sep 22, 2025, 07:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025

API Down

Detected by Pingoru
Sep 17, 2025, 10:05 AM UTC
Resolved
Sep 17, 2025, 11:25 AM UTC
Duration
1h 20m
Timeline · 2 updates
  1. investigating Sep 17, 2025, 11:09 AM UTC

    API not working post release

  2. resolved Sep 17, 2025, 11:30 AM UTC

    Rolled back last release

Read the full incident report →

Critical September 5, 2025

Increased error rate on HackerOne application

Detected by Pingoru
Sep 05, 2025, 05:06 PM UTC
Resolved
Sep 05, 2025, 05:32 PM UTC
Duration
25m
Timeline · 3 updates
  1. investigating Sep 05, 2025, 05:06 PM UTC

    We are aware of this issue and investigating.

  2. monitoring Sep 05, 2025, 05:23 PM UTC

    We're seeing the system recover and we are monitoring.

  3. resolved Sep 05, 2025, 05:32 PM UTC

    A mitigation has been put in place and we are continuing to monitor.

Read the full incident report →

Major August 28, 2025

Impaired functionality in background job processing

Detected by Pingoru
Aug 28, 2025, 04:47 PM UTC
Resolved
Aug 28, 2025, 05:21 PM UTC
Duration
34m
Timeline · 3 updates
  1. investigating Aug 28, 2025, 04:47 PM UTC

    We are currently investigating a problem involved in our background job processing.

  2. monitoring Aug 28, 2025, 05:04 PM UTC

    We've identified the cause and applied a fix and we are monitoring.

  3. resolved Aug 28, 2025, 05:21 PM UTC

    Job processing has normalized. We are resolving and we will continue to monitor today.

Read the full incident report →

Minor July 29, 2025

2FA Enforcement Temporarily Paused

Detected by Pingoru
Jul 29, 2025, 03:44 PM UTC
Resolved
Jul 29, 2025, 04:09 PM UTC
Duration
25m
Affected: HackerOne Application
Timeline · 2 updates
  1. identified Jul 29, 2025, 03:44 PM UTC

    We’re currently investigating an issue with 2FA enforcement and have temporarily paused the rollout. Users with SSO enabled can try clearing their browser cookies and refreshing the page to resolve related login issues. We apologize for the inconvenience and will provide an update once the rollout resumes.

  2. resolved Jul 29, 2025, 04:09 PM UTC

    The issue has been resolved and enforcement is now active. We are monitoring closely to ensure stability. Please clear your browser cookies and refresh if you experience any issues. Thank you for your patience.

Read the full incident report →

Major April 28, 2025

Slack Integrations

Detected by Pingoru
Apr 28, 2025, 10:15 PM UTC
Resolved
Apr 29, 2025, 08:35 PM UTC
Duration
22h 19m
Affected: HackerOne Integrations
Timeline · 4 updates
  1. investigating Apr 28, 2025, 10:15 PM UTC

    We are aware that new Slack integrations cannot be set up in H1 and are working on it. Existing integrations are not impacted. We will continue to post updates here. Thank you for your patience.

  2. investigating Apr 29, 2025, 04:00 PM UTC

    We are continuing to investigate the issue and will continue to post updates here. Thank you for your patience, and our apologies for the inconvenience.

  3. monitoring Apr 29, 2025, 07:05 PM UTC

    We have implemented a fix and are monitoring

  4. resolved Apr 29, 2025, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 2, 2025

Degraded service

Detected by Pingoru
Apr 02, 2025, 03:24 PM UTC
Resolved
Apr 02, 2025, 03:51 PM UTC
Duration
27m
Affected: HackerOne Application
Timeline · 3 updates
  1. investigating Apr 02, 2025, 03:24 PM UTC

    We are currently experiencing issues with the HackerOne platform. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

  2. monitoring Apr 02, 2025, 03:41 PM UTC

    The issue was identified and a fix is in place.

  3. resolved Apr 02, 2025, 03:51 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor April 2, 2025

Slow platform response times

Detected by Pingoru
Apr 02, 2025, 08:31 AM UTC
Resolved
Apr 02, 2025, 09:39 AM UTC
Duration
1h 7m
Affected: HackerOne Application
Timeline · 3 updates
  1. identified Apr 02, 2025, 08:31 AM UTC

    We are currently investigating an issue causing increased response times in our application. Our team is actively working to identify the root cause and restore optimal performance as soon as possible. We appreciate your patience and will provide updates as we learn more.

  2. monitoring Apr 02, 2025, 09:14 AM UTC

    We've implemented a fix and response times are back to normal. We'll keep monitoring the situation.

  3. resolved Apr 02, 2025, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 24, 2025

Degraded Service

Detected by Pingoru
Mar 24, 2025, 05:52 PM UTC
Resolved
Mar 24, 2025, 06:16 PM UTC
Duration
24m
Affected: HackerOne Application
Timeline · 2 updates
  1. investigating Mar 24, 2025, 05:52 PM UTC

    We're investigating reports of pages failing to load.

  2. resolved Mar 24, 2025, 06:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025

Degraded Performance

Detected by Pingoru
Mar 19, 2025, 05:50 PM UTC
Resolved
Mar 19, 2025, 06:54 PM UTC
Duration
1h 4m
Affected: HackerOne ApplicationHackerOne Integrations
Timeline · 3 updates
  1. investigating Mar 19, 2025, 05:50 PM UTC

    We are currently experiencing issues with the HackerOne platform and integrations. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

  2. investigating Mar 19, 2025, 05:52 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 19, 2025, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2025

Degraded Platform Performance

Detected by Pingoru
Feb 26, 2025, 05:15 PM UTC
Resolved
Feb 26, 2025, 05:34 PM UTC
Duration
19m
Timeline · 2 updates
  1. investigating Feb 26, 2025, 05:15 PM UTC

    We are currently seeing degraded performance on the platform. We are investigating and will have an update soon.

  2. resolved Feb 26, 2025, 05:34 PM UTC

    We've applied a fix and it appears to have resolve this issue. We'll continue to monitor for any changes. Thanks for your patience on this.

Read the full incident report →

Major February 6, 2025

Slack Integrations disconnect

Detected by Pingoru
Feb 06, 2025, 09:22 AM UTC
Resolved
Feb 13, 2025, 04:25 PM UTC
Duration
7d 7h
Affected: HackerOne Integrations
Timeline · 5 updates
  1. investigating Feb 06, 2025, 09:22 AM UTC

    We've identified several Slack integration being disconnected. We're currently investigating the issue.

  2. monitoring Feb 06, 2025, 10:45 AM UTC

    The issue has been identified, resolved, and Slack integrations can be set up again. Some Slack integrations are still disconnected and we're currently investigating if it's possible to restore these.

  3. monitoring Feb 06, 2025, 03:23 PM UTC

    Summary: Slack integration with HackerOne is not working. Existing channels will not receive updates on HackerOne reports and users will not be updated about report changes via the Slack integration Status: We have fixed the issue for new integrations and new Slack + HackerOne integrations will work but existing integrations/slack channels are still not functional Next Steps: HackerOne is investigating whether existing integrations/channels can be restored. We should have another update in the next couple of hours. Thank you for your patience and our apologies for the inconvenience.

  4. monitoring Feb 07, 2025, 11:14 AM UTC

    Summary: We have identified the root cause of the issue and successfully deployed a fix. However, to fully restore functionality, additional actions are required, which have been detailed in the email sent to the affected customers. Thank you for your patience, and our apologies for the inconvenience.

  5. resolved Feb 13, 2025, 04:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2025

Unable to create new integration authentications

Detected by Pingoru
Jan 29, 2025, 10:55 AM UTC
Resolved
Feb 01, 2025, 12:21 AM UTC
Duration
2d 13h
Affected: HackerOne Integrations
Timeline · 5 updates
  1. identified Jan 29, 2025, 10:55 AM UTC

    We have identified a potential issue with our integration unable to create new authentications. Our engineering team has been alerted and is actively investigating with our integration partner to resolve the issue. We will update as soon as we have more information.

  2. identified Jan 29, 2025, 10:56 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 30, 2025, 04:56 PM UTC

    We are continuing to work with our Integration partner to resolve the issue. Thank you for your patience and our apologies for the inconvenience

  4. identified Jan 31, 2025, 07:52 PM UTC

    We wanted to send an update and let you know that we are continuing to work with our Integration partner to resolve the issue. Again, thank you for your patience while we work to resolve this.

  5. resolved Feb 01, 2025, 12:21 AM UTC

    We have identified the problem and a fix has been applied. New authentication creation via integration is working correctly. Thank you for your patience during this time.

Read the full incident report →

Major December 9, 2024

Outage on H1 Integrations

Detected by Pingoru
Dec 09, 2024, 07:11 AM UTC
Resolved
Dec 09, 2024, 08:19 AM UTC
Duration
1h 8m
Timeline · 3 updates
  1. investigating Dec 09, 2024, 07:11 AM UTC

    Some H1 Integrations are not working as expected

  2. identified Dec 09, 2024, 08:17 AM UTC

    Root cause was identified and we are working on a fix.

  3. resolved Dec 09, 2024, 08:19 AM UTC

    The issue was fixed. H1 integrations have been restored.

Read the full incident report →

Major December 5, 2024

Degraded API service

Detected by Pingoru
Dec 05, 2024, 12:43 PM UTC
Resolved
Dec 05, 2024, 12:45 PM UTC
Duration
1m
Affected: HackerOne API
Timeline · 2 updates
  1. investigating Dec 05, 2024, 12:45 PM UTC

    H1 API service is not working as expected. We are investigating the issue.

  2. resolved Dec 05, 2024, 12:55 PM UTC

    H1 API has recovered and is operating normally.

Read the full incident report →

Major December 2, 2024

Reports are failing to load

Detected by Pingoru
Dec 02, 2024, 12:50 PM UTC
Resolved
Dec 02, 2024, 02:30 PM UTC
Duration
1h 39m
Timeline · 3 updates
  1. investigating Dec 02, 2024, 12:50 PM UTC

    Some reports in the inbox are failing to load; the issue is under investigation

  2. monitoring Dec 02, 2024, 01:19 PM UTC

    The issue has been resolved; reports are loading again. We're monitoring the situation.

  3. resolved Dec 02, 2024, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2024

Missed crypto wallet batch for today, Oct 16 - fixed for tomorrow

Detected by Pingoru
Oct 17, 2024, 03:33 AM UTC
Resolved
Oct 17, 2024, 11:19 PM UTC
Duration
19h 46m
Affected: HackerOne Payments
Timeline · 3 updates
  1. investigating Oct 17, 2024, 03:33 AM UTC

    We identified an issue with the general release of crypto wallet payouts where either the legacy Coinbase batch would go out, or the wallet-based batch, but not both. We fixed the scheduling conflict and tomorrow both batches should be paid as usual - Coinbase at 2230 UTC, and wallets at 2300 UTC. We apologize for the inconvenience!

  2. monitoring Oct 17, 2024, 03:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2024, 11:19 PM UTC

    Confirmed that both batches today were successful.

Read the full incident report →

Minor October 1, 2024

Degraded performance

Detected by Pingoru
Oct 01, 2024, 02:08 PM UTC
Resolved
Oct 01, 2024, 05:36 PM UTC
Duration
3h 27m
Affected: HackerOne ApplicationHackerOne API
Timeline · 5 updates
  1. investigating Oct 01, 2024, 02:08 PM UTC

    We are currently investigating an incident that is causing degraded performance on the hackerone.com platform.

  2. investigating Oct 01, 2024, 02:32 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 01, 2024, 02:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 01, 2024, 05:11 PM UTC

    A fix has been implemented and we have been monitoring the situation closely.

  5. resolved Oct 01, 2024, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →