HackerOne Outage History

HackerOne is up right now

HackerOne had 16 outages in the last 2 years totaling 416h 45m of downtime — averaging 0.7 incidents per month.

There were 16 HackerOne outages since September 17, 2025 totaling 416h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.hackeronestatus.com

Major September 15, 2026

HackerOne Platform degradation: asset updates not propagating

Detected by Pingoru
Sep 15, 2026, 07:54 PM UTC
Resolved
Sep 15, 2026, 10:53 PM UTC
Duration
2h 59m
Affected: HackerOne ApplicationHackerOne API
Timeline · 5 updates
  1. investigating Sep 15, 2026, 07:54 PM UTC

    HackerOne is investigating issues with updates to assets not being reflected in the HackerOne Application and APIs. We are investigating the issue.

  2. identified Sep 15, 2026, 09:19 PM UTC

    HackerOne has identified the root cause preventing asset updates not propagating to search indexes and are actively working to restore product functionality.

  3. monitoring Sep 15, 2026, 09:38 PM UTC

    We have refreshed search indices and asset updates should apply normally now. We are continuing to monitor the situation.

  4. monitoring Sep 15, 2026, 10:53 PM UTC

    Asset updates propagate to the search indexes normally, and the HackerOne Application and the HackerOne API reflect them as expected. We monitored the platform after the index refresh and saw no return of the problem. Incident has been resolved.

  5. resolved Sep 15, 2026, 10:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 14, 2026

Degraded H1 performance

Detected by Pingoru
Aug 14, 2026, 06:45 AM UTC
Resolved
Aug 14, 2026, 07:00 AM UTC
Duration
14m
Affected: HackerOne ApplicationHackerOne API
Timeline · 4 updates
  1. investigating Aug 14, 2026, 05:48 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 14, 2026, 06:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 14, 2026, 06:54 AM UTC

    We have identified and mitigated the issue, and are continuing to monitor the performance.

  4. resolved Aug 14, 2026, 07:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 7, 2026

Degraded H1 platform performance

Detected by Pingoru
Aug 07, 2026, 02:51 PM UTC
Resolved
Aug 07, 2026, 05:05 PM UTC
Duration
2h 13m
Affected: HackerOne ApplicationHackerOne API
Timeline · 3 updates
  1. investigating Aug 07, 2026, 02:51 PM UTC

    The HackerOne Platform experienced a brief partial outage and has since recovered. However, we are still observing degraded performance across the HackerOne application. Our team is actively investigating the issue.

  2. monitoring Aug 07, 2026, 03:30 PM UTC

    HackerOne Platform performance has returned to normal. We are continuing to monitor the platform to ensure stability.

  3. resolved Aug 07, 2026, 05:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026

HackerOne platform down

Detected by Pingoru
Jul 24, 2026, 12:37 PM UTC
Resolved
Jul 24, 2026, 10:56 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 24, 2026, 12:37 PM UTC

    Users unable to load pages or receive errors across the platform. All major endpoints were affected the GraphQL API, reports, and team pages. Root Cause: AWS experienced a connectivity disruption impacting multiple services in us-west-2, including EC2, Internet Connectivity.

Read the full incident report →

Minor July 13, 2026

H1 Platform degraded performance

Detected by Pingoru
Jul 13, 2026, 07:04 PM UTC
Resolved
Jul 14, 2026, 04:07 AM UTC
Duration
9h 2m
Timeline · 4 updates
  1. investigating Jul 13, 2026, 07:04 PM UTC

    We are experiencing degraded performance on the H1 Platform. We are actively investiaging and will have an update shortly.

  2. monitoring Jul 13, 2026, 07:38 PM UTC

    H1 Platform performance has returned to normal. We are continuing to monitor the situation.

  3. monitoring Jul 13, 2026, 11:34 PM UTC

    We have idenfied the problem and are monitoring the situation while we work on resolution.

  4. resolved Jul 14, 2026, 04:07 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Data in dashboards and graphs not being updated

Detected by Pingoru
Jun 05, 2026, 08:21 PM UTC
Resolved
Jun 10, 2026, 01:21 PM UTC
Duration
4d 17h
Timeline · 3 updates
  1. investigating Jun 05, 2026, 08:21 PM UTC

    A data synchronization issue starting around 0600 UTC June 5th is preventing new data from being available to users.

  2. identified Jun 09, 2026, 01:00 PM UTC

    A data synchronization issue is affecting graph and dashboard data and there may be gaps between tarting June 6, 2026 and the present. The data is being backfilled and will be fully available soon.

  3. resolved Jun 10, 2026, 01:21 PM UTC

    Historical data synchronization has completed and all dashboards and graphs reflect current data.

Read the full incident report →

Major June 3, 2026

Errors when escalating reports through Integrations

Detected by Pingoru
Jun 03, 2026, 03:35 PM UTC
Resolved
Jun 03, 2026, 07:19 PM UTC
Duration
3h 43m
Timeline · 3 updates
  1. investigating Jun 03, 2026, 03:35 PM UTC

    Attempts to escalate reports through HackerOne Integrations are currently failing with 500 errors.

  2. monitoring Jun 03, 2026, 04:31 PM UTC

    Escalations using HackerOne Integrations appear to be functioning normally now. The team is continuing to monitor the situation.

  3. resolved Jun 03, 2026, 07:19 PM UTC

    HackerOne Integrations have been operating without issue for several hours, so this incident is marked Resolved.

Read the full incident report →

Minor May 22, 2026

Degraded performance of H1 platform

Detected by Pingoru
May 22, 2026, 01:41 AM UTC
Resolved
May 22, 2026, 04:51 AM UTC
Duration
3h 10m
Timeline · 3 updates
  1. investigating May 22, 2026, 01:41 AM UTC

    Users may experience degraded performance and slow response times on the HackerOne platform. Our team is actively investigating.

  2. monitoring May 22, 2026, 02:38 AM UTC

    We identified the issue, the HackerOne paltform is back to normal performance.

  3. resolved May 22, 2026, 04:51 AM UTC

    HackerOne platform performance remains stable, and this incident has been resolved.

Read the full incident report →

Minor April 22, 2026

Platform experiencing slowness

Detected by Pingoru
Apr 22, 2026, 12:30 PM UTC
Resolved
Apr 22, 2026, 03:00 PM UTC
Duration
2h 29m
Affected: HackerOne Application
Timeline · 5 updates
  1. investigating Apr 22, 2026, 12:30 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 22, 2026, 01:10 PM UTC

    We have identified the issue and are currently working on a solution.

  3. monitoring Apr 22, 2026, 01:19 PM UTC

    The issue has been resolved and the platform's stability is restored. We are actively monitoring the platform.

  4. monitoring Apr 22, 2026, 01:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 22, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2026

Degraded search functionality

Detected by Pingoru
Mar 25, 2026, 01:08 PM UTC
Resolved
Mar 25, 2026, 02:22 PM UTC
Duration
1h 13m
Affected: HackerOne Application
Timeline · 3 updates
  1. investigating Mar 25, 2026, 01:08 PM UTC

    We are currently investigating the issue with search capability on hackerone.com

  2. monitoring Mar 25, 2026, 01:47 PM UTC

    The search functionality is healthy again and we are monitoring the systems.

  3. resolved Mar 25, 2026, 02:22 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor January 2, 2026

Users are unable to perform platform login

Detected by Pingoru
Jan 02, 2026, 09:37 AM UTC
Resolved
Jan 02, 2026, 10:29 AM UTC
Duration
52m
Affected: HackerOne Application
Timeline · 2 updates
  1. identified Jan 02, 2026, 09:37 AM UTC

    We have identified a potential issue with some users being unable to log in to the platform. Our engineering team has been alerted and is actively investigating to resolve the issue. We will update as soon as we have more information.

  2. resolved Jan 02, 2026, 10:29 AM UTC

    We have identified the problem and applied a fix. Platform login should function normally at this time. Thank you for your patience during this time.

Read the full incident report →

Notice December 5, 2025

Cloudflare outage causing errors on www.hackerone.com

Detected by Pingoru
Dec 05, 2025, 09:23 AM UTC
Resolved
Dec 05, 2025, 08:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 05, 2025, 09:23 AM UTC

    We experienced elevated errors on the marketing site and login paths due to a Cloudflare service outage. Our application infrastructure stayed healthy, but requests through Cloudflare failed during their incident. No action was required on our systems. The issue resolved once Cloudflare restored normal operations.

Read the full incident report →

Minor October 10, 2025

Hai tool use disruption

Detected by Pingoru
Oct 10, 2025, 10:29 AM UTC
Resolved
Oct 09, 2025, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 10, 2025, 10:29 AM UTC

    We've experienced some issues with Hai tool invocations. The issue has been mitigated.

Read the full incident report →

Minor September 19, 2025

Analytics data freshness delay

Detected by Pingoru
Sep 19, 2025, 03:00 AM UTC
Resolved
Sep 26, 2025, 12:30 PM UTC
Duration
7d 9h
Affected: HackerOne Integrations
Timeline · 4 updates
  1. investigating Sep 24, 2025, 03:31 PM UTC

    We are currently experiencing issues with HackerOne analytics data.

  2. monitoring Sep 24, 2025, 03:33 PM UTC

    Backfill is in progress and freshness will improve as it completes; we’ll update once fully current.

  3. monitoring Sep 25, 2025, 09:29 AM UTC

    All data from the start of the incident through today has been fully restored. Latency still affected - expected to return to normal levels later today.

  4. resolved Sep 26, 2025, 12:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 18, 2025

Degraded Platform

Detected by Pingoru
Sep 18, 2025, 12:28 PM UTC
Resolved
Sep 22, 2025, 03:22 PM UTC
Duration
4d 2h
Timeline · 4 updates
  1. investigating Sep 18, 2025, 02:15 PM UTC

    Degraded performance - Platform

  2. investigating Sep 18, 2025, 02:56 PM UTC

    Platform stable; investigation ongoing

  3. monitoring Sep 20, 2025, 02:24 AM UTC

    We're continuing to monitor our platform.

  4. resolved Sep 22, 2025, 07:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 17, 2025

API Down

Detected by Pingoru
Sep 17, 2025, 10:05 AM UTC
Resolved
Sep 17, 2025, 11:25 AM UTC
Duration
1h 20m
Timeline · 2 updates
  1. investigating Sep 17, 2025, 11:09 AM UTC

    API not working post release

  2. resolved Sep 17, 2025, 11:30 AM UTC

    Rolled back last release

Read the full incident report →