hackajob incident

Intermittent errors

Major Resolved View vendor source →

hackajob experienced a major incident on May 23, 2020 affecting Talent Application and Employer Application and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2020, 12:01 PM UTC
Resolved
May 23, 2020, 04:52 PM UTC
Duration
4h 50m
Detected by Pingoru
May 23, 2020, 12:01 PM UTC

Affected components

Talent ApplicationEmployer ApplicationTalent Assessment Application

Update timeline

  1. investigating May 23, 2020, 12:01 PM UTC

    We are investigating why the APIs are returning intermittent 500 status code error.

  2. identified May 23, 2020, 12:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2020, 01:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2020, 04:52 PM UTC

    This incident has been resolved.