Gynzy incident

Flits kaarten in spellingslessen werken niet goed | Flash cards in spelling lessons do not work properly

Minor Resolved View vendor source →

Gynzy experienced a minor incident on October 27, 2021, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 08:33 AM UTC
Resolved
Oct 27, 2021, 10:03 AM UTC
Duration
1h 30m
Detected by Pingoru
Oct 27, 2021, 08:33 AM UTC

Update timeline

  1. investigating Oct 27, 2021, 08:33 AM UTC

    Bij de flitskaarten krijgen leerlingen een melding 'herstart applicatie'. We zijn aan het onderzoeken waar deze melding vandaan komt. Rond CEST: 10.45 zullen we een update geven. With the flash cards, students receive a message 'restart application'. We are investigating where this notification is coming from. We will provide an update around EST/EDT: 04.45 am

  2. identified Oct 27, 2021, 08:43 AM UTC

    We hebben het probleem gevonden en we zijn nu bezig met de oplossing. Rond CEST: 11.00 zullen we een update geven. The issue has been identified and a fix is being implemented. We will provide an update around EST/EDT: 05.00 am

  3. monitoring Oct 27, 2021, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2021, 10:03 AM UTC

    This incident has been resolved.