Guru Outage History
Guru is up right nowPingoru has recorded 51 incidents for Guru: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Notice August 7, 2026 Service Disruption 17m Databases, Web App, Servers, Extension and 8 more
Started Aug 07, 2026, 09:20 PM UTC· resolved Aug 07, 2026, 09:37 PM UTC
- monitoring Aug 07, 2026, 09:20 PM UTC
Guru experienced an intermittent connectivity issue that had been resolved and we are monitoring. As we monitor, current MCP registrations will continue to function, but new registrations will fail.
- resolved Aug 07, 2026, 09:37 PM UTC
This incident has been resolved.
Notice July 24, 2026 Guru Service Disruption –
Started Jul 24, 2026, 11:30 AM UTC· resolved Jul 24, 2026, 11:30 AM UTC
- resolved Jul 24, 2026, 01:45 PM UTC
Early morning on July 24th, 2026, our team became aware of a a third-party incident occurred and affecting customers in certain regions. During this time some customers may have experienced timeout and not able to login. The issue was resolved at 4:25 AM PT and Guru continues to monitor a recovery to normal conditions.
Notice June 10, 2025 Degraded performance of Assist + Answers features 12h 1m Web App, Extension, Slack bot, API
Started Jun 10, 2025, 01:09 PM UTC· resolved Jun 11, 2025, 01:11 AM UTC
- investigating Jun 10, 2025, 01:09 PM UTC
OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here.
- identified Jun 10, 2025, 03:17 PM UTC
OpenAI is implementing a fix for this issue and stated that recovery could take several hours. We'll update here when their services are fully restored.
- monitoring Jun 10, 2025, 05:41 PM UTC
The fix has been applied by OpenAI, and the results are being monitored.
- monitoring Jun 10, 2025, 10:51 PM UTC
OpenAI has confirmed that this issue is resolved and their services are back up for the majority of users. All Guru AI features (Assist + Answers) are operational again.
- resolved Jun 11, 2025, 01:11 AM UTC
This incident has been resolved.