Guru experienced a minor incident on October 15, 2021 affecting Web App, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Oct 15, 2021, 01:36 PM UTC
We have identified a gateway timeout issue that is occurring when a new Guru team is created, preventing a new team creator from accessing their Guru account. This issue is not impacting users with an existing Guru team. Our engineering team is actively working on a resolution, and we will provide an update once this is resolved.
- resolved Oct 15, 2021, 02:27 PM UTC
We have implemented a resolution for the team creation issue, and we are monitoring performance.