Guru experienced a minor incident on March 14, 2022 affecting Web App and Extension and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 14, 2022, 04:08 PM UTC
We're seeing some intermittent performance degradation across Guru services. Our team is working to restore full performance to Guru's services. We'll keep you updated here as we continue to investigate.
- monitoring Mar 14, 2022, 04:31 PM UTC
Guru services are back up and running and we are monitoring this situation. As we monitor users will find that Knowledge Triggers and notifications are not functioning at this time but should be working again shortly. We will post an update when those functions are working again.
- resolved Mar 14, 2022, 07:36 PM UTC
This incident has been resolved. Thank you for your patience and understanding.