Guru incident

Guru Service Disruption

Minor Resolved View vendor source →

Guru experienced a minor incident on August 28, 2024 affecting Web App, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 05:22 PM UTC
Resolved
Aug 28, 2024, 06:44 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 28, 2024, 05:22 PM UTC

Affected components

Web App

Update timeline

  1. investigating Aug 28, 2024, 05:22 PM UTC

    Guru is currently experiencing some performance issues. We are actively investigating this issue. If you are having trouble accessing Guru, please keep an eye on this page for updates. We apologize for any inconvenience in the meantime!

  2. monitoring Aug 28, 2024, 05:51 PM UTC

    We are now stable and continuing to monitor the situation. Thank you for your patience!

  3. resolved Aug 28, 2024, 06:44 PM UTC

    The issue has now been resolved. We have identified the issue was caused by a background maintenance job that was causing contention across various parts of the infrastructure. The background job has been optimized to no longer cause this contention.