Guru incident

Application and API Performance Issues

Critical Resolved View vendor source →

Guru experienced a critical incident on June 27, 2019 affecting Web App and API, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2019, 04:54 PM UTC
Resolved
Jun 27, 2019, 09:23 PM UTC
Duration
4h 29m
Detected by Pingoru
Jun 27, 2019, 04:54 PM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Jun 27, 2019, 04:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 27, 2019, 05:03 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 27, 2019, 05:11 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 27, 2019, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 27, 2019, 09:23 PM UTC

    This incident has been resolved.