Guru incident

No data in Analytics

Major Resolved View vendor source →

Guru experienced a major incident on November 12, 2019 affecting Analytics, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2019, 09:02 PM UTC
Resolved
Nov 13, 2019, 12:39 AM UTC
Duration
3h 36m
Detected by Pingoru
Nov 12, 2019, 09:02 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Nov 12, 2019, 09:02 PM UTC

    We are currently investigating an issue with data not appearing in our Analytics environment.

  2. identified Nov 13, 2019, 12:30 AM UTC

    We are in the process of loading the data for analytics. Once complete we will update as soon as we can.

  3. resolved Nov 13, 2019, 12:58 AM UTC

    This incident has been resolved