Guru incident

Increased Latency and Degraded Performance

Minor Resolved View vendor source →

Guru experienced a minor incident on March 23, 2020 affecting Web App and API, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2020, 04:58 PM UTC
Resolved
Mar 23, 2020, 05:50 PM UTC
Duration
51m
Detected by Pingoru
Mar 23, 2020, 04:58 PM UTC

Affected components

Web AppAPI

Update timeline

  1. investigating Mar 23, 2020, 04:58 PM UTC

    We are currently investigating an issue with increased latency on the service.

  2. monitoring Mar 23, 2020, 05:20 PM UTC

    The API latency has improved to acceptable levels, we are currently monitoring the situation.

  3. resolved Mar 23, 2020, 05:50 PM UTC

    This issue has been resolved, apologies for the brief performance degradation.