Guru incident

Slack Bot DMs are currently not operating

Major Resolved View vendor source →

Guru experienced a major incident on September 24, 2020 affecting Slack bot, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2020, 08:05 PM UTC
Resolved
Sep 24, 2020, 08:27 PM UTC
Duration
21m
Detected by Pingoru
Sep 24, 2020, 08:05 PM UTC

Affected components

Slack bot

Update timeline

  1. investigating Sep 24, 2020, 08:05 PM UTC

    We are investigating an issue with the Slack Bot not responding to DMs. All other operations (slash commands, buttons, actions) are working properly.

  2. resolved Sep 24, 2020, 08:27 PM UTC

    The Slack Bot DMs are operational, we apologize for the inconvenience.