Guru experienced a minor incident on July 22, 2021 affecting Slack bot, lasting 21h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Slack bot
Update timeline
- investigating Jul 22, 2021, 04:16 PM UTC
Direct messages in Guru's Slack App are not functioning. Users will not be able to create activity feeds in Slack. All other Guru actions in Slack are functioning properly using the slash command and message actions. Our team is actively investigating the issue. We will update you here as soon as direct messages are working again.
- resolved Jul 23, 2021, 01:58 PM UTC
Our team has resolved the issue. Direct messages with Guru's Slack App are working properly again now. We appreciate your patience and understanding as we worked to fix the problem.