Guru experienced a critical incident on August 10, 2021 affecting Analytics, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Aug 10, 2021, 12:38 PM UTC
We are currently investigating an issue with our vendor regarding our analytics services. As updates are provided by our vendor we will update this incident. https://status.snowflake.com/incidents/5zf98kngrhv3
- monitoring Aug 10, 2021, 03:57 PM UTC
Our vendor providing our analytics server has identified and resolved the issue. They are actively monitoring their system to ensure services are stable again. Guru's Analytics are loading again properly.
- resolved Aug 10, 2021, 04:50 PM UTC
Our vendor has resolved this issue. Guru Analytics are running properly. Thank you for your patience and understanding.