Guru experienced a minor incident on August 31, 2021 affecting Web App, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- identified Aug 31, 2021, 10:54 PM UTC
Our subscription management provider, Zuora, is experiencing performance issues. Users may have trouble viewing and using the Billing page in Guru. Users are able to access Guru properly across all other services. We will closely monitor this situation and update the status of this incident when we learn more.
- resolved Sep 01, 2021, 12:05 AM UTC
Zuora has resolved the incident. Guru’s Billing page is now operating as normal.