Guru incident
Some data in Guru Analytics feature not populating
Guru experienced a notice incident on February 9, 2023 affecting Analytics, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- identified Feb 09, 2023, 05:06 PM UTC
We’re aware of an issue with some data in our Analytics feature from recent days not populating, we’re working with our vendor to restore this as quickly as possible. We will post here as soon as there is an update, thank you for your patience in the meantime.
- identified Feb 09, 2023, 09:00 PM UTC
We believe we have a solution for this issue and we’re seeing the data start to backfill for teams in Analytics. We’re continuing to monitor progress and follow up when this is complete.
- resolved Feb 10, 2023, 09:41 PM UTC
All remaining Analytics data has been backfilled and this issue is fully resolved. Thank you for your patience.