Guru experienced a minor incident on November 8, 2023 affecting Web App, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- monitoring Nov 08, 2023, 03:29 PM UTC
OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here.
- monitoring Nov 08, 2023, 03:44 PM UTC
OpenAI has confirmed they have implemented a fix for this issue and are monitoring the recovery of their services. We'll update here when their services are fully restored.
- resolved Nov 08, 2023, 03:53 PM UTC
OpenAI has confirmed that this issue is resolved and their services are back up. All Guru AI features (Assist + Answers) are operational again.