Guru incident

Guru Service Disruption

Minor Resolved View vendor source →

Guru experienced a minor incident on March 11, 2025 affecting Web App and Extension and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 05:27 PM UTC
Resolved
Mar 11, 2025, 09:01 PM UTC
Duration
3h 33m
Detected by Pingoru
Mar 11, 2025, 05:27 PM UTC

Affected components

Web AppExtensionSlack botAPI

Update timeline

  1. investigating Mar 11, 2025, 05:27 PM UTC

    We are currently investigating an issue that is preventing answers from being generated.

  2. investigating Mar 11, 2025, 06:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 11, 2025, 08:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 11, 2025, 08:51 PM UTC

    We have implemented a fix and are monitoring the results.

  5. monitoring Mar 11, 2025, 08:54 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 11, 2025, 09:01 PM UTC

    This incident has been resolved. Thanks for your patience!