Unresponsive Agents in Slack

Update timeline

1. investigating Mar 05, 2026, 06:23 PM UTC

   Status: Investigating We are investigating issues with agents not responding via Slack. Affected components Platform (Partial outage)

2. identified Mar 05, 2026, 06:46 PM UTC

   Status: Identified Issue appears to be on the Slack side, failing to send events to Gumloop Affected components Platform (Partial outage)

3. identified Mar 05, 2026, 06:59 PM UTC

   Status: Identified Slack agents not responding due to Slack outage. Issue is confirmed to be on the Slack side, with them failing to send events to Gumloop. Impact is that agents are not responding in Slack. All other Slack related functionality including flows and triggers should be functioning correctly. Affected components Platform (Partial outage)

4. monitoring Mar 05, 2026, 08:36 PM UTC

   Status: Monitoring Slack has pushed a fix and Slack agents show signs of recovery Affected components Platform (Partial outage)

5. resolved Mar 05, 2026, 10:42 PM UTC

   Status: Resolved Slack Agents now appear to be completely recovered Affected components Platform (Operational)