Gumloop incident

Slack Agents + Triggers Delayed processing

Minor Resolved View vendor source →

Gumloop experienced a minor incident on April 7, 2026 affecting Platform and API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 03:15 PM UTC
Resolved
Apr 07, 2026, 03:15 PM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 03:15 PM UTC

Affected components

PlatformAPI

Update timeline

  1. investigating Apr 07, 2026, 02:15 PM UTC

    Status: Investigating There appears to be a delay in Slack agents replying to messages + triggers processing Affected components Platform (Degraded performance) API (Degraded performance)

  2. identified Apr 07, 2026, 02:16 PM UTC

    Status: Identified There appears to be a delay in Slack agents replying to messages + triggers processing Affected components Platform (Degraded performance) API (Degraded performance)

  3. monitoring Apr 07, 2026, 02:55 PM UTC

    Status: Monitoring Monitoring fix for delay in Slack agents replying to messages + triggers processing Affected components Platform (Degraded performance) API (Degraded performance)

  4. resolved Apr 07, 2026, 03:15 PM UTC

    Status: Resolved All triggers and Slack agents have been responded to and delays are gone Affected components Platform (Operational) API (Operational)