Gumlet experienced a minor incident on January 12, 2025 affecting Current status by service (Image Transformations), lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Image Transformations)
Update timeline
- investigating Jan 12, 2025, 05:59 AM UTC
We are experiencing some issues serving uncached images.
- resolved Jan 12, 2025, 07:55 AM UTC
Identified and fixed the issue. We updated our intermediate caching layer about a month ago to make responses faster. It resulted in a very good performance improvement in the last 1 month. However, due to one edge case triggered today, around 2% of uncached images started timing out. Our team identified the case and fixed the issue such that it does not happen again in future.