GumGum incident

Elevated classification latency for roman content

Minor Resolved View vendor source →

GumGum experienced a minor incident on July 18, 2023 affecting Verity Api, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2023, 08:23 AM UTC
Resolved
Jul 18, 2023, 09:59 AM UTC
Duration
1h 36m
Detected by Pingoru
Jul 18, 2023, 08:23 AM UTC

Affected components

Verity Api

Update timeline

  1. identified Jul 18, 2023, 08:23 AM UTC

    Our team has observed elevated classification latency for Spanish / French / German / Italian / Portuguese content. A fix has been implemented and we are closely monitoring the system recovery. English content classifications are not impacted

  2. monitoring Jul 18, 2023, 08:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2023, 09:59 AM UTC

    This incident has been resolved.