GumGum incident

Increased classification latency in image and page endpoints

Major Resolved View vendor source →

GumGum experienced a major incident on July 28, 2023 affecting Verity Api, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 03:35 PM UTC
Resolved
Jul 28, 2023, 04:12 PM UTC
Duration
36m
Detected by Pingoru
Jul 28, 2023, 03:35 PM UTC

Affected components

Verity Api

Update timeline

  1. identified Jul 28, 2023, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 28, 2023, 03:53 PM UTC

    We have deployed a fix to our internal image classification services and are currently monitoring our backlog of messages.

  3. resolved Jul 28, 2023, 04:12 PM UTC

    This incident has been resolved.