GumGum incident

Increased classification latency in page, text, and video endpoints

Major Resolved View vendor source →

GumGum experienced a major incident on September 10, 2023 affecting Verity Api, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2023, 04:04 PM UTC
Resolved
Sep 10, 2023, 05:33 PM UTC
Duration
1h 28m
Detected by Pingoru
Sep 10, 2023, 04:04 PM UTC

Affected components

Verity Api

Update timeline

  1. identified Sep 10, 2023, 04:04 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 10, 2023, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2023, 05:33 PM UTC

    This incident has been resolved.