GumGum experienced a minor incident on October 11, 2023 affecting Verity Api, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Verity Api
Update timeline
- monitoring Oct 11, 2023, 02:58 PM UTC
We have identified a delay in classifications due to message backlog buildup for our text processing service. This affects pages, video and text services. We have put in place a fix and we are currently monitoring the recovery of this backlog.
- resolved Oct 11, 2023, 03:39 PM UTC
Pages, text and video are back to normal classification latencies