GumGum experienced a minor incident on January 22, 2024 affecting Verity Api, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 22, 2024, 05:06 PM UTC
One of Verity's internal messaging systems is experience degraded performance. We are assessing the impact this is having to clients. So far we have identified degraded performance for the following features: * Video Classifications * Page Classifications * Page classification notification metrics We are currently implementing a fix for our messaging system, but we should expect delays in Video and Page processing.
- resolved Jan 22, 2024, 05:49 PM UTC
This issue has been resolved and our messaging system is stable. However, we do expect a small delay in page and video data as our systems recover the backlog of data accumulated during this partial outage. This is expected over the next hour after which page and video processing rates will be back to normal.