GumGum incident

Delay in Page, Text and Video processing

Minor Resolved View vendor source →

GumGum experienced a minor incident on February 28, 2024 affecting Verity Api, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 07:05 PM UTC
Resolved
Feb 28, 2024, 08:05 PM UTC
Duration
1h
Detected by Pingoru
Feb 28, 2024, 07:05 PM UTC

Affected components

Verity Api

Update timeline

  1. identified Feb 28, 2024, 07:05 PM UTC

    We are having issues with one of our vendors causing degraded performance and delays for processing page, text and video assets

  2. monitoring Feb 28, 2024, 07:21 PM UTC

    We're seeing recovery and are monitoring our backlog of messages due to this incident.

  3. resolved Feb 28, 2024, 08:05 PM UTC

    The incident has been resolved.