GumGum incident

Increased classification latency in page and text endpoints

Minor Resolved View vendor source →

GumGum experienced a minor incident on July 11, 2024 affecting Verity Api, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 01:25 PM UTC
Resolved
Jul 11, 2024, 07:24 PM UTC
Duration
5h 58m
Detected by Pingoru
Jul 11, 2024, 01:25 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Jul 11, 2024, 01:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 11, 2024, 02:23 PM UTC

    The issue has been identified and we are seeing improvement in the impacted service.

  3. monitoring Jul 11, 2024, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2024, 07:24 PM UTC

    This incident has been resolved.