GumGum incident

Increased classification latency in page, text, and video endpoints

Minor Resolved View vendor source →

GumGum experienced a minor incident on July 30, 2024 affecting Verity Api, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 08:10 PM UTC
Resolved
Jul 30, 2024, 09:59 PM UTC
Duration
1h 49m
Detected by Pingoru
Jul 30, 2024, 08:10 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Jul 30, 2024, 08:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 30, 2024, 08:48 PM UTC

    The issue was due to a vendor incident which is now resolved. We are catching up with the lag in our pipelines and the latency should start to go down.

  3. resolved Jul 30, 2024, 09:59 PM UTC

    This incident has been resolved.