GumGum experienced a minor incident on February 18, 2025 affecting Verity Api, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Verity Api
Update timeline
- investigating Feb 18, 2025, 07:11 PM UTC
We have identified an issue which is impacting the delivery of page, text and video data. This is impacting the page, text and video endpoints.
- monitoring Feb 18, 2025, 08:24 PM UTC
We have increased resources for our internal systems which require external network access. We are seeing a positive impact and we'll continue to monitor backlog processing. We still expect processing to be delayed for the next few hours.
- resolved Feb 18, 2025, 10:08 PM UTC
This incident has been resolved.