GumGum experienced a minor incident on September 12, 2026 affecting Verity Api, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Verity Api
Update timeline
- investigating Sep 12, 2026, 12:21 AM UTC
We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.
- monitoring Sep 12, 2026, 12:41 AM UTC
This appears to be a false alarm caused by inconsistent latency metrics following an upgrade to our metrics tooling. The systems themselves are showing normal classification latency. We’ll continue to monitor closely.
- resolved Sep 12, 2026, 12:58 AM UTC
This incident has been resolved.