Guide Outage History

Guide is up right now

Guide had 1 outage in the last 2 years totaling 8h 57m of downtime — averaging 0 incidents per month.

There was 1 Guide outage since October 20, 2025 totaling 8h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.guide.co

Major October 20, 2025

Our upstream hosting provider is having issues resulting from the larger AWS outage

Detected by Pingoru
Oct 20, 2025, 05:44 PM UTC
Resolved
Oct 21, 2025, 02:41 AM UTC
Duration
8h 57m
Timeline · 1 update
  1. resolved Oct 21, 2025, 02:41 AM UTC

    Our upstream providers are largely back to operational, and we've processed the queue of outbound messages and notifications. We should be fully operational at this point - please let us know if you run into any further issues.

Read the full incident report →