GuardRails incident

Major Outage

Major Resolved View vendor source →

GuardRails experienced a major incident on July 26, 2023 affecting API and Workers and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 11:45 AM UTC
Resolved
Jul 26, 2023, 12:46 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 26, 2023, 11:45 AM UTC

Affected components

APIWorkersWebhooksDashboardDocumentationWebsite

Update timeline

  1. identified Jul 26, 2023, 12:30 PM UTC

    There is a major platform outage due to a network issue. The issue has been identified and is being worked on.

  2. monitoring Jul 26, 2023, 12:33 PM UTC

    A fix has been deployed and the services are being monitored.

  3. monitoring Jul 26, 2023, 12:34 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 26, 2023, 12:46 PM UTC

    The incident has been resolved.