Guard incident

admin.atlassian.com is not accessible

Critical Resolved View vendor source →

Guard experienced a critical incident on May 26, 2022 affecting Account Management and Signup, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2022, 11:06 AM UTC
Resolved
May 26, 2022, 12:54 PM UTC
Duration
1h 47m
Detected by Pingoru
May 26, 2022, 11:06 AM UTC

Affected components

Account ManagementSignup

Update timeline

  1. investigating May 26, 2022, 11:06 AM UTC

    We are investigating an issue with Atlassian Access that is impacting access to admin.atlassian.com through the browser. We will provide more details within the next hour.

  2. investigating May 26, 2022, 11:32 AM UTC

    We are gradually seeing sites recovering with access to admin.atlassian.com through the browser . We're continuing to monitor the service and deploy the fix.

  3. resolved May 26, 2022, 12:54 PM UTC

    Between 09:52 AM UTC to 12:47 PM UTC, we experienced issue impacting access to admin.atlassian.com through the browser. The issue has been resolved and the service is operating normally.