Guard incident

SP Entity URL and SP ACS URL not visible on the SAML SSO setup workflow

Notice Resolved View vendor source →

Guard experienced a notice incident on September 12, 2023 affecting SAML-based SSO, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2023, 01:34 AM UTC
Resolved
Sep 12, 2023, 02:22 AM UTC
Duration
48m
Detected by Pingoru
Sep 12, 2023, 01:34 AM UTC

Affected components

SAML-based SSO

Update timeline

  1. identified Sep 12, 2023, 01:34 AM UTC

    We have identified an issue where the Service provider entity URL and the Service provider assertion consumer service URL are not visible in the SAML SSO configuration wizard. We have identified the root cause and are now working to fix it.

  2. monitoring Sep 12, 2023, 01:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2023, 02:22 AM UTC

    This incident has been resolved. Service provider entity URL and the Service provider assertion consumer service URL are displayed correctly now.