Guard incident

Audit logs fetching was failing

Critical Resolved View vendor source →

Guard experienced a critical incident on February 21, 2024 affecting Audit Logs, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 09:44 PM UTC
Resolved
Feb 22, 2024, 12:22 AM UTC
Duration
2h 37m
Detected by Pingoru
Feb 21, 2024, 09:44 PM UTC

Affected components

Audit Logs

Update timeline

  1. monitoring Feb 21, 2024, 09:44 PM UTC

    Audit logs was down between 12:24pm to 12:55pm PST. There was no data loss. The issue is mitigated at this time, but we are monitoring the service.

  2. resolved Feb 22, 2024, 12:22 AM UTC

    Between 20:24 UTC to 20:55 UTC, we experienced outage in audit logs for Atlassian Access. The issue has been resolved and the service is operating normally.