Guard incident

Delayed SCIM group sync

Minor Resolved View vendor source →

Guard experienced a minor incident on April 24, 2024 affecting User Provisioning, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 08:03 PM UTC
Resolved
Apr 24, 2024, 08:03 PM UTC
Duration
—
Detected by Pingoru
Apr 24, 2024, 08:03 PM UTC

Affected components

User Provisioning

Update timeline

  1. investigating Apr 24, 2024, 01:33 PM UTC

    We are investigating delayed SCIM group sync from the provisioning directory to individual Cloud sites.

  2. identified Apr 24, 2024, 03:54 PM UTC

    We continue to work on resolving the delayed SCIM group sync from the provisioning directory to individual Cloud sites. We have mitigated the root cause and are seeing recovery of sync tasks.

  3. resolved Apr 24, 2024, 08:03 PM UTC

    The issue was resolved. All the groups are sync and the system is healthy. The incident is closed.